Last modified: May 13, 2020.
When you use the Website, Subdomain URLs, API and/or Services, we may collect, use, store or transfer some or all of the following information:
(collectively "Personal Information").
In the context of the law and this notice, the terms "process" and "processing" mean collect, store, transfer, use or otherwise act on data.
When you visit the Website, and use the Subdomain URLs, API and/or Services, NetCube's servers automatically record information which may include, but not be limited to, information on/about your computer hardware, software, server and technical infrastructure. This information is collected automatically and is used only to identify potential cases of abuse, resolve technical issues, optimizing the performance of the Website and API for a better user experience, and establish statistical information regarding your use of the Website, Subdomain URLs, API and the Services.
NetCube's use of your Personal Information will always have a lawful basis, being either that (i) we have a contractual obligation with you as pertains to the provision of the Services; or (ii) because you have consented to our use of your Personal Information; or (iii) for our legitimate interests; or (iv) we have a legal obligation to divulge your Personal Information. More specifically, NetCube may use your Personal Information for the following purposes:
Subscription plan information and payment information is stored and secured respectively by (i) us on our servers, and (ii) Stripe (available at https://stripe.com). All Personal Information is secured and segmented on a central database; and all other data pertaining to the Services is processed and stored securely on Amazon Web Services.
Should NetCube store your Personal Information outside the European Economic Area ("EEA"), we shall take all reasonable steps to ensure that your Personal Information is treated as safely and securely as it would be within the EEA including but not limited to, complying with the same laws that are in place within the EEA as pertains to the security of your data; and only using verified security-hosting companies who have the applicable security and safety measures in place.
We are concerned about safeguarding the confidentiality of your Personal Information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we (i) use Secure Systems Layer ("SSL") protocol to provide a secure connection between your web browser and NetCube's server to allow for the safe exchange of Personal Information; and (ii) limit access to the Personal Information to authorized employees and contractors who need to know that information in order to operate, develop or improve the Website and API. Please be aware that, although we endeavor to provide reasonable security for Personal Information we process and maintain, no security system can prevent all potential security breaches.
NetCube implements security measures that include encryption, firewalls and SSL technology, which are designed to protect your information from unauthorized access and potential security breaches.
Your credit card number and card verification value number is securely stored by Stripe and cannot be accessed by NetCube.
However, you acknowledge that no data transmission over the Internet or wireless network can be guaranteed. Therefore, while NetCube strives to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; and (ii) the security, integrity, and privacy of any and all information and data exchanged between the Website and API cannot be guaranteed.
For the purposes of complying with the General Data Protection Regulation 2016/679 ("GDPR"), NetCube is considered as the data controller in relation to your Personal Information. We have listed below, the principal rights you have under the GDPR:
You may exercise any of your rights in relation to your Personal Information by written notice to NetCube, using the contact details set out below. Should you have any cause for complaint about our use of your Personal Information, please contact NetCube using the details provided below and we will endeavour to solve the problem for you.
It is NetCube's policy to respond to any infringement notices and to take the appropriate actions as provided under the Digital Millennium Copyright Act ("DMCA"). Should you believe that material available on the Website infringes on your copyright(s) or that of a third party, please notify NetCube by submitting a written notice to firstname.lastname@example.org and include the following information:
Upon receipt of such notice, NetCube shall investigate and/or remove the infringing material. You will be held liable for damages, including costs and attorneys' fees, should you materially misrepresent that material or activity on the Website infringes on your or a third party's copyright.
To the extent that the California Consumer Privacy Act ("CCPA") is applicable to either NetCube or you: both parties agree to comply with all of its obligations under the CCPA; and in relation to any communication of 'personal information' as defined by the CCPA, the parties agree that no monetary or other valuable consideration is being provided for such personal information and therefore neither party is 'selling' (as defined by the CCPA) personal information to the other party.
The principal rights you have under the CCPA include but are not limited to:
Both parties agree to notify the other immediately if it receives any complaint, notice, or communication that directly or indirectly relates to either party's compliance with the CCPA. Specifically, NetCube shall notify you within ten (10) working days if we receive a verifiable consumer request under the CCPA.
NetCube may collect or receive information that third party service providers may provide about you when using the Website and/or the Services. Or NetCube may obtain information from other sources and combine that with information NetCube collects through your use of the API and Services. The following information is collected and/or obtained from third parties:
We may disclose the information you have provided to us and information that is automatically collected:
Cookies are defined as small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow data gathered on one web page to be stored until it is needed for later use, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
More specifically, NetCube shall retain all (i) server logs and User Data for twelve (12) months; and (ii) Deliverables for thirty (30) days. Upon the expiry of the twelve (12) months and thirty (30) day retention period, the server logs, User Data and Deliverable(s) will be permanently deleted from NetCube's cache and servers.
You can stop all collection of Personal Information by NetCube by not accessing the Website, Subdomain URLs, API and the Services, by unsubscribing from your chosen Subscription Plan (as defined under Section 6 of the Terms) or by requesting to opt-out via email, at email@example.com.
Should you have any questions or concerns regarding privacy while using our Website, Subdomain URLs, API and/or Services, please send us a detailed message to firstname.lastname@example.org, and NetCube will use its best endeavours to resolve your concerns.